Official UK partner to the Paradors, Pousadas, Pestana Hotels & Resorts, Les Collectionneurs (Chateaux), and European Hotels Collection. Keytours International, formerly Keytel International, your agent in the UK.

Pousada Seasonal Closures

Pousadas and Pestana hotels have reopened following a tumultuous couple of years and are looking forward to welcoming guests with open arms. 

Pestana has provided the following predicted opening dates for Pousadas with scheduled seasonal closures or those who have taken longer to reopen following restrictions (please note these dates are subject to change with the current fluid situation):

  • Opening by 31st March 2022: Horta
  • Opening by 8th April 2022: Palmela & Queluz
  • Opening by 1st November 2022: Ourem 
Dates correct as of 15/03/2022.

If you are planning on travelling to Portugal we recommend checking the UK Foreign and Commonwealth office for travel advice and information on restrictions.

Pestana Hotels and Resorts, and Pousadas, have undertaken very strict hygienic procedures in the hotels that will be opening, and are taking these measures very seriously. As a result of the additional demands on their reception and cleaning staff, they have adjusted their check-in and check-out times to permit this to be carried out properly, so would you please note that for the time being, clients are being asked to delay arrival at these hotels until 4pm onwards, and to depart before 11am on the morning of checking out. Pestana hotels and Pousadas comply with Portugal’s new ”Clean and Safe” seal of Health and Safety measures, which commits each property and its staff to a charter of procedures and measures that ensures an extremely high level of cleaning and mindfulness of the risk of infection, so as to provide you with confidence.

The Portuguese Government has in the most part done a magnificent job of leading the country through the pandemic and you can inform yourselves here of their current measures and the procedures for tourists to heed:

We thank you all in advance for your patience and understanding as business and tourism now start to return to normal activity and service as usual (with an abundance of masks, gloves and gels). We hope that you are keeping safe and well.

We thank you all in advance for your patience and understanding through this difficult time, we hope that you are keeping safe and well.

Gary Drewett and the Keytours Team